// Copyright (c) 2005 DMTF.  All rights reserved.
// <change cr="ArchCR00066.004" type="add">Add UmlPackagePath
// qualifier values to CIM Schema.</change>
// ==================================================================
//  CIM_SupportAccess
// ==================================================================
   [Version ( "2.6.0" ), UMLPackagePath ( "CIM::Core::ProductFRU" ), 
    Description (
       "The CIM_SupportAccess association defines how to obtain "
       "assistance for a Product.")]
class CIM_SupportAccess : CIM_ManagedElement {

      [Key, Description (
          "SupportAccessID is an arbitrary, free form string defined "
          "by the Product Vendor or by the organization that deploys "
          "the Product. This property, since it is a key, should be "
          "unique throughout the enterprise."), 
       MaxLen ( 256 )]
   string SupportAccessId;

      [Override ( "Description" ), Description (
          "A textual description of the type of Support provided."), 
       MappingStrings { "MIF.DMTF|Support|001.3" }]
   string Description;

      [Description (
          "CommunicationInfo provides the details of the Communication "
          "Mode. For example, if the CommunicationMode is 'Phone', "
          "CommunicationInfo specifies the phone number to be called."), 
       MappingStrings { "MIF.DMTF|FRU|002.11", "MIF.DMTF|FRU|002.12" }]
   string CommunicationInfo;

      [Description (
          "CommunicationMode defines the form of communication in "
          "order to obtain support. For example, phone communication "
          "(value =2), fax (3) or email (8) can be specified."), 
       ValueMap { "1", "2", "3", "4", "5", "6", "7", "8" }, 
       Values { "Other", "Phone", "Fax", "BBS", "Online Service",
          "Web Page", "FTP", "E-mail" }, 
       MappingStrings { "MIF.DMTF|Support|001.5" }]
   uint16 CommunicationMode;

      [Description (
          "Locale defines the geographic region and/or language "
          "dialect to which this Support resource pertains."), 
       MaxLen ( 64 ), 
       MappingStrings { "MIF.DMTF|Support|001.2" }]
   string Locale;
};